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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Barnes

June 16, 2025

5  out of  5
rating by Jessica Barnes
"Everyone here has always been kind and helpful"
We responded:
"Thank you, Jessica! We appreciate the time you took to shout out our office in New Braunfels! We look forward to helping with all of your insurance needs!"
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Andrew Leary

June 13, 2025

5  out of  5
rating by Andrew Leary
"Always a professional, courteous, and quick experience with Rosie Garcia's office! Thanks Elizabeth!"
We responded:
"Thank you, Andrew! Elizabeth is great to work with, and we appreciate your time to shout out her efforts!! Please let us know if you need anything at all!"
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Marissa De La Cruz

May 30, 2025

5  out of  5
rating by Marissa De La Cruz
"I worked with Marie Vanostrand. It’s obvious Marie is a professional and an expert at what she does. She made me feel so comfortable throughout the whole quoting process and got us (by far) the best coverage for the best rates. We bundled our home and auto and we are paying less for better coverage than we were with Progressive or Geico. Marie also took the time (line by line!) to compare coverages to ensure I was getting a better policy. 10 out of 10!"
We responded:
"Thank you, Marissa! This is truly the best description of how Marie and the Team operate every day! We are so lucky to be able to work alongside her! Please reach out if you need anything at all! We are here to help!"
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Andrew Barrow

May 27, 2025

5  out of  5
rating by Andrew Barrow
"Left State Farm and Rosie but ended up coming back. Glad I did. Thanks Elizabeth."
We responded:
"Thank you, Andrew, for your 5-star Google review! We are always happy to hear about your experience with Elizabeth and our State Farm Insurance office in New Braunfels!! Please let us know how we can help!"
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Carlos Hernandez III

May 25, 2025

5  out of  5
rating by Carlos Hernandez III
"I really do feel I’m in good hands!! Elizabeth was great!! Even though transaction was over the phone I felt like she knew me from forever!! We chatted about everything just like family!! Elizabeth explained all coverages in detail and made sure to answer any questions I had!! I highly recommend giving Elizabeth a call for all your insurance needs!!"
We responded:
"Thank you, Carlos! Elizabeth is great to work with every day! We are lucky to have her on our Team! We look forward to working with you on all of your insurance needs!"
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Andrew Hill

May 6, 2025

5  out of  5
rating by Andrew Hill
"Super easy to work with, thoughtful and helpful. I highly recommend Rosie Garcia State Farm Insurance."
We responded:
"Thank you, Andrew, for your 5-star Google Review! Please let us know how we can continue to help with all of your insurance needs! We are here for you!"
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Rita Patel

May 5, 2025

5  out of  5
rating by Rita Patel
"I just connected with Ms. Liza for our insurance need since our previous insurance for home and auto went up by 100%. I got very good rates for my both insurance and their office made the process very smooth. Great customer service. I highly recommend Ms. Liza if you are looking for any insurance need."
We responded:
"Thank you, Rita!! Liza is an insurance pro, and we are lucky to have her as a wealth of knowledge every day! Please let us know if you need anything at all! We are here for all of your insurance services!"
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Riann Weisinger

April 24, 2025

5  out of  5
rating by Riann Weisinger
"Natalie was extremely professional, knowledgeable, and efficient. I just switched to State Farm after my old insurance raised my rates ridiculously high despite never having made a claim. So far I am extremely happy with the service and rate I've received from this office!"
We responded:
"Thank you so much, Riann!! We are so happy to hear about your great experience at our State Farm Insurance office in New Braunfels! Our Team strives to exceed your expectations every day!! We look forward to continuing to help with all of your insurance needs!"
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Texas Made

April 9, 2025

5  out of  5
rating by Texas Made
"I appreciate this office answers phones. Thank you Nikole for your help with answering my questions on business insurance."
We responded:
"Thank you for your 5-star review!! We are lucky to work with Nikole everyday! Please let us know if you need anything else at all! We are here to help!"
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Diego Acosta

March 25, 2025

5  out of  5
rating by Diego Acosta
"Great customer service, especially with Elizabeth. Always timely and friendly."
We responded:
"Thank you, Diego, for your 5-star review of your experience with Elizabeth at our State Farm Insurance office in New Braunfels! Please let us know if you have any other questions or need anything else at all!"
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Edher Nava

March 21, 2025

5  out of  5
rating by Edher Nava
"Easy going, and great service. Broke everything down so that I can easily understand."
We responded:
"Edher, we are honored by your positive feedback! We look forward to continuing to provide you with exceptional service! If there is anything else we can do for your insurance needs, just let us know!"
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Victoria Miller

March 13, 2025

5  out of  5
rating by Victoria Miller
"Thanks Nikole for keeping me on track with my insurance and making sure I get the information I need. 👍🏻"
We responded:
"Thank you, Victoria! We appreciate your review! We are happy to know you had a great experience with Nikole at our State Farm office. Please reach out If you need any assistance in the future. We are here to help!"
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Randy R.

March 7, 2025

5  out of  5
rating by Randy R.
"It's tough to be happy with any insurance company nowadays with Homeowner premiums going up 20-40% so I make an annual visit to Rosie Garcia's office in NBTX to go over areas we can modify to help offset the increases. Elizabeth was very helpful, empathetic and offered suggestions on some of the areas where she thought I could save a few dollars and I appreciate that. Every little bit helps."
We responded:
"Thank you for your glowing 5-star review! We're thrilled to assist you with your homeowners' insurance. Elizabeth is an exceptional member of our team. We're always here to help and be your good neighbor!"
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Rocke Ayala

February 28, 2025

5  out of  5
rating by Rocke Ayala
"Elizabeth and Tammy are great! Both helped us with finding ways to lower our monthly payments and still feel safe and secured with the coverage provided."
We responded:
"Thank you, Rocke!! We are so glad to hear that Tammy and Elizabeth at our New Braunfels State Farm Insurance office continue to go above and beyond for all of us!! We are eager to continue to support all of your insurance needs!"
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Ramon Mata

February 19, 2025

5  out of  5
rating by Ramon Mata
"Today, Tuesday February 18, 2025, my family and I had an appointment with Elizabeth Silva. As soon as we stepped in to the office, we felt very welcomed and appreciated by her. Elizabeth, explained in a very professional manner all the options for our car insurance policy. We are so pleased to have her as our new insurance agent, and we highly recommend her services!"
We responded:
"Thank you, Ramon! We are so pleased to hear you had a great experience with Elizabeth at our State Farm Insurance Agency in New Braunfels!! Elizabeth absolutely amazing to get to work with each day, and we look forward to taking care of all of your insurance needs!!"
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Amy Garza

February 18, 2025

5  out of  5
rating by Amy Garza
"Definitely Recommend!! I Called State Farm at Rosie Garcia’s office and spoke with Elizabeth Silva. She was so very Helpful and Nice!! She answered all my questions and searched for the best discounts. I was able to get a reasonable payment on Auto insurance!"
We responded:
"Thanks, Amy!! Elizabeth is so great at breaking down insurance coverages and explaining how we are different than some of our peers in the industry! We are lucky to work with her every day! Please let us know if you need anything at all!"
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Dr. Karina Quilantan-Garza

February 18, 2025

5  out of  5
rating by Dr. Karina Quilantan-Garza
"Nikole and Elizabeth were so helpful!"
We responded:
"Thank you, Karina!! Nikole and Elizabeth are a dynamic duo that aim to exceed your expectations every chance they get! We look forward to helping with all of your insurance needs!"
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Lisa Weaver

February 7, 2025

5  out of  5
rating by Lisa Weaver
"I have always had a great experience when I have had to contact this office or they have contacted me. The women in this office are so friendly and always willing to help."
We responded:
"Thanks, Lisa!! We appreciate the time you took to leave our Insurance Office a 5-star review!! Please let us know if you need anything at all, we are here for you!"
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Loralei Starchild

February 7, 2025

5  out of  5
rating by Loralei Starchild
"I worked with Nikole and she was absolutely amazing! She helped answer any questions I had and was so sweet out of everyone I spoke with when shopping for insurance. It really was her winning personality and decent insurance prices that won me over. Other insurance companies spoke like they hated their jobs and did not care one way or another if I bought my insurance from them. Nikole was not like that, in any manner. Every time I spoke with her, she was happy and helpful. You can tell she loves helping others find insurance to fit their own individual needs. I truly appreciate all her efforts. 🩷"
We responded:
"Thanks, Loralei!! Nikole is a great member of the Team, and we are lucky to work alongside her every day! Please let us know if you need anything at all!!"
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Nicole Sanchez

February 3, 2025

5  out of  5
rating by Nicole Sanchez
"Been a SF customer for four years. Great customer service and prompt communication. Thank you!"
We responded:
"Thank you, Nicole! We pride ourselves on exceeding your expectations every chance we get. We look forward to continuing to service your insurance needs here at State Farm!"
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Mario G

January 31, 2025

5  out of  5
rating by Mario G
"Knowledgeable, fast and easy"
We responded:
"Thank you, Mario! We are eager to continue to help with all of your insurance needs!"
Profile photo of Julie Behnken-Koch

Julie Behnken-Koch

January 23, 2025

5  out of  5
rating by Julie Behnken-Koch
"The agents at Rosie Garcia are so kind and helpful! Highly recommend!"
We responded:
"Thank you for your 5-star review of our insurance office, Julie! We are lucky to work with such talented and kind individuals!"
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Dana Scott

January 17, 2025

5  out of  5
rating by Dana Scott
"Working with Elizabeth was seamless process advising and coordinating my insurance needs! She’s a ROCKSTAR!"
We responded:
"Thank you, Dana!! We are pleased to hear you had a seamless experience working with Elizabeth at our State Farm Insurance Agency in New Braunfels! Please let us know if there is anything we can do to for you in the future!"
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Katy Gonzalez

January 14, 2025

5  out of  5
rating by Katy Gonzalez
"The ladies that work in this insurance office are helpful, knowledgeable and very professional! They answered all my questions and I will definitely refer them to my friends and family! Great job Nikole and Elizabeth!"
We responded:
"We’re honored by your positive feedback, Katy! Nikole and Elizabeth look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julian Hernandez

January 9, 2025

5  out of  5
rating by Julian Hernandez
"Wonderful people! Great help! And the best customer service!"
We responded:
"Thank you, Julian!! It is our goal to always exceed your expectations with outstanding customer service and insurance support!!"