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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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It's Nesto

November 1, 2025

5  out of  5
rating by It's Nesto
"Always respectful and one of the best customer service"
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Buddy Saenz

October 29, 2025

5  out of  5
rating by Buddy Saenz
"“Like a good neighbor, Nikki and Marie are actually there!” I switched over from Farmers and didn’t realize how much I was overpaying until Nikki and Marie at State Farm worked their magic. These two didn’t just save me money they made insurance shopping weirdly fun. I came in expecting paperwork and pain, but instead I got laughs, great service, and a rate that made me double check if it was a typo, it wasn’t. If you want to save money and be treated like family, the kind you actually like lol, go see Nikki and Marie. 10/10 would switch again, but only if they promise to keep being awesome."
We responded:
"Thank you, Buddy! We are thrilled to know you had a great experience with Nikki and Marie!! They are a great Team to work with here every day! We look forward to helping with any of your insurance needs. Please let us know how we can help!"
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Chase Reyes

October 14, 2025

5  out of  5
rating by Chase Reyes
"Great customer service fast and easy thanks to Nikole"
We responded:
"Thank you, Chase, for your 5-star Google Review!! Nikole is an awesome member of the Team, and we appreciate getting to work with her every day! Please let us know howe we can continue to help with your insurance needs!"
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Jesus Correa

October 10, 2025

5  out of  5
rating by Jesus Correa
"Nicole at State Farm is awesome. She helped me get life insurance at a low price and was very helpful and patient. THANK YOU"
We responded:
"Thank you, Jesus! We are grateful for your Google Review of your experience with Nikole! She is great to work with every day! Please let us know how we can continue to service your insurance needs!"
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Rob A

October 6, 2025

5  out of  5
rating by Rob A
"Was on the phone with Lisa for a few minutes, and she answered every one of my questions quickly and professionally to get my problem solved about auto insurance. Very impressive, I mean she really cared about solving the issue I was having at the time. Thank you!!!"
We responded:
"Thank you, Rob! She is absolutely the best at breaking down coverages and explaining what you have versus what you need. Please let us know if you need anything at all! We are here to help with all of your insurance needs!"
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Martin Sanchez

October 3, 2025

5  out of  5
rating by Martin Sanchez
"Elizabeth did a great job explaining my benefits."
We responded:
"Thank you, Martin, for your 5-star Google Review! Elizabeth and our Team are always here to assist with your insurance needs! Please let us know how we can continue to help!"
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Jaime Ranft

September 29, 2025

5  out of  5
rating by Jaime Ranft
"Rosie and her staff are always very friendly and able to help right away with anything we need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lola

September 26, 2025

5  out of  5
rating by Lola
"Hope is an incredible Customer Service Representative at Rosie Garcia State Farm! Every interaction I’ve had with her has been nothing short of outstanding. She is knowledgeable, professional, and truly goes above and beyond to make sure every detail is taken care of. What really stands out is her kindness. She takes the time to listen, explain options clearly, and always makes you feel valued as a customer. It’s easy to see that Hope has a very bright future in this industry. With her strong knowledge of insurance, her genuine helpfulness, and her natural leadership qualities, she would make an amazing agent one day. I have no doubt she will go far at State Farm, and any team would be lucky to have her leading a building of her own. If you get the chance to work with Hope, you’ll see exactly why she’s such an asset to both her clients and State Farm as a whole!"
We responded:
"Thank you so much, Lola! You are correct that we are very lucky to work with Hope every day! She really does a great job of listening to your needs and taking her time to help you understand any changes or topics you should be aware of. We are grateful for the time you took to shout out Hope and our State Farm office in New Braunfels! Please let us know if you need anything at all!"
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Darryl Robinson

September 25, 2025

5  out of  5
rating by Darryl Robinson
"It was a pleasure talking to Nikole at State farm she's very knowledgeable and solved all of my problems"
We responded:
"Thank you, Darryl, for your 5-star Google Review!! We are pleased to hear you had a great experience with Nikole in our New Braunfels State Farm Insurance Agency! Please let us know if you have any questions or need anything at all!"
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jaime cueto

September 22, 2025

5  out of  5
rating by jaime cueto
"Fue todo muy bien. Se nos atendió con mucha profesionalidad y educación. Se nos explicó todo muy claro."
We responded:
"Thank you, Jaime, for taking the time to share your thoughts! We’re glad to know you’re pleased with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Berry Blue

September 18, 2025

5  out of  5
rating by Berry Blue
"Hope was very helpful and addressed any questions I had with patience and clarity. She went above and beyond to make sure I felt supported throughout the process, and I really appreciated the way she broke things down to make everything easier to understand. She also ensured that I was making the most of my time, offering guidance and suggestions that were both practical and encouraging. Her professionalism and genuine care made a big difference, and I am very grateful for the positive experience she provided."
We responded:
"We’re thankful for your feedback on your experience with Hope! She's great to work with every day! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Yunuen Uribe

September 9, 2025

5  out of  5
rating by Yunuen Uribe
"Hello!! I want to thank you guys for proving great customer service ans great service. Thank you for the great friendlyness. Always on point when I need anything or need to make a payment. Exellent people and great servcie. I have renters insurance for an super awesome price. Yunuen U"
We responded:
"Thank you, Yunuen! We appreciate the time you took to shout out our office in New Braunfels! We look forward to continuing to help with all of your insurance needs!"
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Katie Wagner

August 21, 2025

4  out of  5
rating by Katie Wagner
"Kind staff very helpful"
We responded:
"Thank you, Katie! We will continue to work hard to go above and beyond your expectations! Please let us know how we can help!"
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Tauren Miller

August 20, 2025

4  out of  5
rating by Tauren Miller
"Elizabeth was a very friendly and thorough agent. She made my experience with a State Farm insurance transfer easy."
We responded:
"Thank you, Tauren! Elizabeth is great to work with and is great at making this a seamless experience! Please let us know how we can continue to help!"
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David Caldwell

August 15, 2025

5  out of  5
rating by David Caldwell
"Fantastic service and very helpful with friendly and knowledgeable employees. Parking is always easy to find."
We responded:
"Thank you, David! We are grateful for the time you took to leave us a 5-star Google Review! We will continue to work hard to serve your insurance needs! Let us know how we can help!"
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Steve Thies

August 14, 2025

5  out of  5
rating by Steve Thies
"Elizabeth was very helpful and prompt on my quote. Made the process very easy."
We responded:
"Thank you, Steve, for your 5-star Google Review! Elizabeth is great to work with and we are eager to answer any questions you may have!"
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Dulce Olguin

August 14, 2025

5  out of  5
rating by Dulce Olguin
"So happy to work with Elizabeth Silva she is the best car insurance representative. Confié mi seguro de autos a Elizabeth y estoy mas que satisfecha con su servicio ella es excelente para ver las necesidades de las personas y buscar el mejor seguro de acuerdo a cada necesidad…. Gracias Elizabeth"
We responded:
"Muchas gracias, Dulce! Esperamos poder ayudarle con todas sus necesidades de seguros."
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Jessica Barnes

August 13, 2025

5  out of  5
rating by Jessica Barnes
"Everyone here has always been kind and helpful. Hope was thorough and patient while updating my information"
We responded:
"Thank you, Jessica! We appreciate the time you took to shout out our office in New Braunfels! We look forward to helping with all of your insurance needs!"
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Delia Casas

August 13, 2025

5  out of  5
rating by Delia Casas
"Very professional."
We responded:
"Thank you, Delia! Our office is eager to help with your insurance needs! Let us know how we can help!"
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Deeann Schrader

August 11, 2025

5  out of  5
rating by Deeann Schrader
"Been very helpful"
We responded:
"Thank you, Deeann! We are grateful for the opportunity to service your insurance needs! Please let us know if you have any questions or need anything at all!"
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Lorena Balli

August 8, 2025

5  out of  5
rating by Lorena Balli
"I worked with Nikole and she was very helpful! Because of Nikole’s positive personality and professionalism, getting insurance was a frightening process made easy. She answered all my questions and offered her assistance above and beyond. Thank you!"
We responded:
"Thank you, Lorena, for your kind words and review of your experience with our all-star teammate, Nikole! She is a great teammate to work with every day! Please let us know how we can continue to help!!"
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The Meads

August 7, 2025

5  out of  5
rating by The Meads
"We've have been customers for several years, all of the agents are helpful and very thorough, i highly recommend using this agency."
We responded:
"Thank you so much, Mead Family!! We appreciate the time you took to recommend our Agencies! We are honored to care for your insurance needs and look forward to continuing to exceed your expectations!"
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Manuel Castellanos

August 7, 2025

5  out of  5
rating by Manuel Castellanos
"Elizabeth was the best. She was a great help."
We responded:
"Thank you, Manuel! Elizabeth is fantastic to work alongside every day! We look forward to answering any of your insurance questions! Let us know how we can help."
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Gumesindo Salazar

August 5, 2025

5  out of  5
rating by Gumesindo Salazar
"La mejor atención i información sobre mis beneficios gracias muy amable y frofecional"
We responded:
"¡Muchisimas gracias, Gumesindo por tu recomendación en Google! Esperamos poder ayudarle con sus necesidades de seguro de automóvil."
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Victor Sabedra

July 31, 2025

5  out of  5
rating by Victor Sabedra
"Great customer service. Real good people"