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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robyn Bitzkie

Robyn Bitzkie

April 10, 2026

5  out of  5
rating by Robyn Bitzkie
"Liza was super knowledgeable and provided excellent customer service. Highly recommend!"
We responded:
"Thank you, Robyn! We are looking forward to helping with all of your insurance needs! Please let us know if you need anything at all!"
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tracie call

April 9, 2026

5  out of  5
rating by tracie call
"Chence went above and beyond helping me with my auto and home insurance. He made switching from my old policy quick and easy, fixed my mistakes, and found me a better plan. I really appreciated his transparency and great customer service—10/10! So glad I made the switch to State Farm."
We responded:
"Thank you, Tracie! We are grateful for the time you took to shout out your experience with Chence at our State Farm Insurance Agency in New Braunfels, TX. He is great to work with every day! Please let us know if you should need anything, we are here to help!"
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Cesar Palacios

March 31, 2026

5  out of  5
rating by Cesar Palacios
"Thank You Chence Stafford for helping me with my policy, I had many questions and all were answered professionally and with patience. Very happy with the service."
We responded:
"Thank you, Cesar! We are eager to help with all of your insurance needs! Please let us know how we can continue to help!"
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L Morin

March 28, 2026

5  out of  5
rating by L Morin
"Great agency! Chance H. was extremely knowledgeable and helpful throughout the entire process. He helped me find a great rate and the perfect coverage for my needs. I highly recommend working with him!"
We responded:
"Thanks so much for your 5-star Google Review! Chence is very thorough and is great at breaking down coverages to make everything easy to understand in order for you to make an informed decision! We are lucky to work with him every day! We here should you need anything at all!"
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Christopher Morin

March 28, 2026

5  out of  5
rating by Christopher Morin
"Chence had excellent service, walked me through everything and explained everything I had questions with!"
We responded:
"Thanks, Christopher! We are grateful for the opportunity to work with you and service your insurance needs! Chence is a great addition to the Team and we appreciate the time you took to shout him out with your Google Review! Please let us know how we can continue to help!"
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Eileen Stafford

March 28, 2026

5  out of  5
rating by Eileen Stafford
"Chence was very helpful and very informative. He was very knowledgeable and helpful. I highly recommend him and this office for any of your insurance needs."
We responded:
"Thanks so much, Eileen, for your 5-star Google Review of your experience with Chence at our State Farm Insurance Agency in New Braunfels, Tx! He is great to work with every day! Please give us a call or stop by should you need anything at all!"
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Abbrielle Colmenero

March 28, 2026

5  out of  5
rating by Abbrielle Colmenero
"Chence was very helpful, he quoted me and saved me money. Very insightful, would definitely recommend using him for insurance"
We responded:
"Thank you, Abbrielle!! We are lucky to have Chence on the team! He does a great job of covering all the options to ensure you're getting exactly what you need. Please let us know if you need anything at all!"
Profile photo of Dice Oest90

Dice Oest90

March 24, 2026

5  out of  5
rating by Dice Oest90
"Chase was very helpful and polite with assisting me to save with my car and renters insurance bundle. I highly recommend"
We responded:
"Thank you so much for your 5-star Google Review! We are excited to have him on the Team and look forward to helping with anything you may need! Just let us know!"
Profile photo of Dorelia Bustos

Dorelia Bustos

March 24, 2026

5  out of  5
rating by Dorelia Bustos
"We have been with State Farm for a long time. They have a great team of ladies that are willing to help you with your situation quickly and efficiently. Thank you Liza for your quick response."
We responded:
"Thank you, Dorelia! Liza is super amazing to work with every day, and we are eager to continue to help with any and all things insurance for you!"
Profile photo of Bianca Gonzales

Bianca Gonzales

March 13, 2026

5  out of  5
rating by Bianca Gonzales
"Liza at State Farm helped me with my car insurance and made the process so easy. She was professional, kind, and very knowledgeable. She took the time to answer my questions and made sure I understood my options. I really appreciate her help and highly recommend Liza if you’re looking for someone who truly cares about helping their clients."
We responded:
"Thank you, Bianca! Liza is the best at breaking down coverages and getting you exactly what you need! Please let us know if you need anything at all!"
Profile photo of Larry Zeagler

Larry Zeagler

March 12, 2026

5  out of  5
rating by Larry Zeagler
"Liza was very cordial and able to answer all questions."
We responded:
"Thank you, Larry, for your 5-star Google Review! We are lucky to work with Liza every day! Please reach out if you have any questions or need anything at all!"
Profile photo of Jas Sandhu

Jas Sandhu

March 12, 2026

5  out of  5
rating by Jas Sandhu
"Liza made the entire process of starting a new policy incredibly straightforward and stress-free. She took the time to explain all my coverage options clearly, ensuring I felt confident in the coverages I chose. She also gave clear instructions on completing required documents to ensure everything was in order. Excellent customer service!"
We responded:
"Thank you, Jas! Liza is great to work with every day! Please give us a call or stop by should you have any questions whatsoever."
Profile photo of Tyana Michalec

Tyana Michalec

March 11, 2026

5  out of  5
rating by Tyana Michalec
"Explained all details in easy to understand language and answered all questions."
We responded:
"Thank you, Tyana!! We appreciate your Google Review! We are here to help should you need anything at all!"
Profile photo of Marilyn J Agee

Marilyn J Agee

March 9, 2026

5  out of  5
rating by Marilyn J Agee
"Very knowledgeable and friendly. She showed me some ways to save some money also"
We responded:
"Thanks, Marilyn!! We are grateful for the time you took to shout out your experience at our State Farm Insurance office in New Braunfels, TX. Give us a call or stop by should you need anything!"
Profile photo of Natalie

Natalie

March 7, 2026

4  out of  5
rating by Natalie
"Liza was very friendly and helpful throughout the process. She listened to what we were looking for and helped us find some good options for our policy. The only reason for four stars instead of five is that communication took a little longer than expected at times, but overall she was great to work with."
We responded:
"Thanks, Natalie, for your 5-star Google Review! Liza is truly the best at providing options and breaking things down to make them relatable and easy to make a decision. Please let us know if you need any help with any of your insurance needs!"
Profile photo of Torey Davis

Torey Davis

March 7, 2026

5  out of  5
rating by Torey Davis
"Liza was a great help moving our policies over and getting us set up in Texas!"
We responded:
"Thank you, Torey! Welcome to Texas, and please give us a call or stop by if you should need anything at all! We are here to help!"
Profile photo of Luis Carreon

Luis Carreon

March 4, 2026

5  out of  5
rating by Luis Carreon
"My experience was and is great with the employees at Rosie Garcia office."
We responded:
"Thank you, Luis, for your 5-star Google Review! Let us know if you have any questions or need anything at all!"
Profile photo of Holly Wissler

Holly Wissler

February 17, 2026

5  out of  5
rating by Holly Wissler
"I had an awesome, friendly experience with Marie and Griffin at State Farm. They were great in answering all of my questions and getting me set up with the right insurance right away."
We responded:
"Thank you, Holly! Marie and Griffin are a great team, and we are lucky to work with them each day! Please give us a call or stop by should you have any questions or need anything at all!"
Profile photo of The Brian Cameron

The Brian Cameron

February 11, 2026

5  out of  5
rating by The Brian Cameron
"Marie made the insurance part of moving to Texas as painless as the experience could be. Two thumbs way up!"
We responded:
"Thank you, Brian, for your 5-star Google Review of your experience working with Marie at our State Farm Insurance office in San Marcos, TX! We are lucky to work with her every day! Please give us a call or stop by if you need anything at all! Welcome to Texas!"
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Albian

February 10, 2026

5  out of  5
rating by Albian
"Rosie Garcias is a great agent. She helps us alot and answered every question asked. Shes very patient. I recommend speaking with her shes the best."
We responded:
"Thank you, Albian, for your 5-star Google Review!! Rosie is great to work with, and she will always take the time to ensure you are well informed and satisfied with your coverages. Please give us a call should you need anything at all!"
Profile photo of Sue Harbison

Sue Harbison

February 7, 2026

5  out of  5
rating by Sue Harbison
"I was shopping for less expensive auto and homeowners insurance. Nikole helped me through the process. She was knowledgeable and efficient. She saved me over $100 a month. I highly recommend this agency!"
We responded:
"Thank you, Sue, for your 5-star Google Review of your experience with our State Farm Insurance office in New Braunfels! Please let us know if you need any assistance at all! We are always here to help!"
Profile photo of Samantha Koncal

Samantha Koncal

January 29, 2026

5  out of  5
rating by Samantha Koncal
"I had a great experience at State Farm. Nikole was a pleasure to connect with. She was helpful, considerate, empathetic and customer centric. Sometimes this process can be difficult but Nikole made it smooth and enjoyable and she knew how to connect with me to make my day and help me better budget my premium for a new hobby. Thank you so much Nikole and State Farm team!!"
We responded:
"Thank you, Samantha, for your 5-star Google Review!! Nikole is great to work with, and she will always take the time to ensure you are well informed and satisfied with your coverages. Please give us a call should you need anything at all!"
Profile photo of Daniel Young

Daniel Young

January 24, 2026

5  out of  5
rating by Daniel Young
"I have been a customer of this particular State Farm Branch for a couple years. Bundle home and auto insurance. They take the time to find best deal, are patient, and always try to find a solution that makes sense. Prompt replies of texts, emails and calls. Highly recommend this branch for insurance needs."
We responded:
"Thank you so much, Daniel, for your 5-star Google review! We are grateful for the time you took to shout out our State Farm Insurance office in New Braunfels! We are eager to help with all of your insurance needs!"
Profile photo of Sayan Bocanegra

Sayan Bocanegra

January 16, 2026

5  out of  5
rating by Sayan Bocanegra
"Nikole helped me alot coming from another state for the first time an transitioning she made the process smooth and understanding of my insurance policy’s 10/10"
We responded:
"Thank you, Sayan! Nikole is great at breaking down coverages and ensuring you get exactly what you need! Please give us a call or stop by if you need anything at all!"
Profile photo of Marcus

Marcus

January 13, 2026

5  out of  5
rating by Marcus
"It was great everyone in this office is always helpful"
We responded:
"Thank you, Marcus, for your 5-star Google Review! Please give us a call or stop by if you have any questions or need anything at all! We are here to help!"