State Farm® Insurance Agent Rosie Garcia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Young
January 24, 2026
5
out of
5
rating by Daniel Young
"I have been a customer of this particular State Farm Branch for a couple years. Bundle home and auto insurance. They take the time to find best deal, are patient, and always try to find a solution that makes sense. Prompt replies of texts, emails and calls. Highly recommend this branch for insurance needs."
Sayan Bocanegra
January 16, 2026
5
out of
5
rating by Sayan Bocanegra
"Nikole helped me alot coming from another state for the first time an transitioning she made the process smooth and understanding of my insurance policy’s 10/10"
We responded:
"Thank you, Sayan! Nikole is great at breaking down coverages and ensuring you get exactly what you need! Please give us a call or stop by if you need anything at all!"
Marcus
January 13, 2026
5
out of
5
rating by Marcus
"It was great everyone in this office is always helpful"
We responded:
"Thank you, Marcus, for your 5-star Google Review! Please give us a call or stop by if you have any questions or need anything at all! We are here to help!"
linda waring
January 5, 2026
5
out of
5
rating by linda waring
"Very helpful anytime I call. Quick hassle free service!"
We responded:
"Thank you, Linda! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jacob Woodruff
December 26, 2025
5
out of
5
rating by Jacob Woodruff
"Great experience very helpful had a lot of good information and saved me quite a bit on my car insurance"
We responded:
"Thanks, Jacob!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nimfa Beck
December 12, 2025
5
out of
5
rating by Nimfa Beck
"Great assistance. Thank you, Nicole."
We responded:
"Thank you, Nimfa! We appreciate the time you took to give our New Braunfels State Farm office a shout out! Please let us know if you need anything at all! We are here to help!"
Mary Maycast
December 11, 2025
1
out of
5
rating by Mary Maycast
"I called 2 times for a quote both times they were supposed to call me back and no one did."
We responded:
"Thank you for your feedback. However, we were unable to find any record of working with you in our system. Please contact our office directly, and I will be glad to assist you with your concerns."
Rick Reyes
December 8, 2025
5
out of
5
rating by Rick Reyes
"Perfect customer service. They will answer the phone 24/7 and I have peace of mind because of them . Rosie Garcia state farm has gone above and beyond what I have ever needed"
We responded:
"Rick, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Ed Carroll
December 4, 2025
5
out of
5
rating by Ed Carroll
"Had a slight issue lady named hope helped me to resolve quickly would recommend"
We responded:
"Thanks, Ed!! We are lucky to work with Hope every day! Please let us know if you need anything at all! We are here to help!"
Jennifer lopez
December 4, 2025
5
out of
5
rating by Jennifer lopez
"Marie provided excellent service and helped me understand my policy details clearly. She was incredibly knowledgeable and easy to work with!"
We responded:
"Thank you, Jennifer! Marie is a blast to work with every day, and we are glad to have you on board! Let us know how we can continue to help with your insurance needs!!"
dalia fuentes
December 3, 2025
5
out of
5
rating by dalia fuentes
"Hope was very helpful amd pleasent to speak to. All the ladies there are always ready to answer any questions you may have and very helpful."
We responded:
"Thank you, Dalia, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our Team in New Braunfels, they are the best! We look forward to continuing to support your insurance needs!"
Candice Garcia
November 28, 2025
5
out of
5
rating by Candice Garcia
"I had an amazing experience working with Marie at State Farm! She found me a much better deal with more coverage for my home, auto, and life insurance than what I previously had with Progressive. On top of that, she walked me through the entire process and even helped me cancel my old policy over the phone, which made everything super easy and stress-free. Marie is knowledgeable, patient, and truly goes above and beyond for her clients. Highly recommend her to anyone looking to save money and get better coverage!"
We responded:
"Thank you so much, Candice, for your 5-star Google Review! Marie's attention to detail and desire to get you the best experience possible is unmatched! We look forward to helping with any of your insurance needs!"
Dave M
November 26, 2025
5
out of
5
rating by Dave M
"Great customer service. Thanks to Elizabeth & Nikole for answering my homeonwer's insurance questions"
We responded:
"Thank you, Dave, for taking the time to share your experience at our State Farm Insurance office in New Braunfels! Elizabeth and Nikole are a great team! If you ever have any questions or need assistance, we’re here to help!"
Isabella Villareal
November 20, 2025
5
out of
5
rating by Isabella Villareal
"Tammy is phenomenal and always so kind to my grandmother when she comes in. Tammy is very helpful, polite, and knowledgeable. She always has a smile on her face whenever we walk in. -Lupe Villareal and Family"
We responded:
"Thank you, Isabella, for your 5-star Google Review! We are lucky to work with Tammy every single day! Please let us know if you have any questions or need anything at all! We look forward to continuing to help with your family's insurance needs!"
Yelsin Boris García
November 18, 2025
5
out of
5
rating by Yelsin Boris García
"Gracias Elizabeth"
We responded:
"Thank you, Yelsin! We are pleased to know you had a great experience working with Elizabeth at our State Farm Insurance Agency in New Braunfels, TX! Please let us know how we can continue to help!"
Kathy Mercer
November 12, 2025
5
out of
5
rating by Kathy Mercer
"Personal touch and competitive rates!"
We responded:
"Thank you, Kathy, for reviewing our State Farm Insurance office! The Team in New Braunfels is outstanding at covering all the bases to ensure you're well covered! We look forward to continuing to support your insurance needs."
Scott Reichard
November 6, 2025
5
out of
5
rating by Scott Reichard
"Everybody is super nice and they get the problem resolved quickly"
We responded:
"Thank you, Scott! It is our goal to go above and beyond your expectations every day in order to get the job done and make it as painless as possible! Please let us know if you need anything at all! We are excited to help!"
It's Nesto
November 1, 2025
5
out of
5
rating by It's Nesto
"Always respectful and one of the best customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Buddy Saenz
October 29, 2025
5
out of
5
rating by Buddy Saenz
"“Like a good neighbor, Nikki and Marie are actually there!” I switched over from Farmers and didn’t realize how much I was overpaying until Nikki and Marie at State Farm worked their magic. These two didn’t just save me money they made insurance shopping weirdly fun. I came in expecting paperwork and pain, but instead I got laughs, great service, and a rate that made me double check if it was a typo, it wasn’t. If you want to save money and be treated like family, the kind you actually like lol, go see Nikki and Marie. 10/10 would switch again, but only if they promise to keep being awesome."
We responded:
"Thank you, Buddy! We are thrilled to know you had a great experience with Nikki and Marie!! They are a great Team to work with here every day! We look forward to helping with any of your insurance needs. Please let us know how we can help!"
Chase Reyes
October 14, 2025
5
out of
5
rating by Chase Reyes
"Great customer service fast and easy thanks to Nikole"
We responded:
"Thank you, Chase, for your 5-star Google Review!! Nikole is an awesome member of the Team, and we appreciate getting to work with her every day! Please let us know howe we can continue to help with your insurance needs!"
Jesus Correa
October 10, 2025
5
out of
5
rating by Jesus Correa
"Nicole at State Farm is awesome. She helped me get life insurance at a low price and was very helpful and patient. THANK YOU"
We responded:
"Thank you, Jesus! We are grateful for your Google Review of your experience with Nikole! She is great to work with every day! Please let us know how we can continue to service your insurance needs!"
Rob A
October 6, 2025
5
out of
5
rating by Rob A
"Was on the phone with Lisa for a few minutes, and she answered every one of my questions quickly and professionally to get my problem solved about auto insurance. Very impressive, I mean she really cared about solving the issue I was having at the time. Thank you!!!"
We responded:
"Thank you, Rob! She is absolutely the best at breaking down coverages and explaining what you have versus what you need. Please let us know if you need anything at all! We are here to help with all of your insurance needs!"
Martin Sanchez
October 3, 2025
5
out of
5
rating by Martin Sanchez
"Elizabeth did a great job explaining my benefits."
We responded:
"Thank you, Martin, for your 5-star Google Review! Elizabeth and our Team are always here to assist with your insurance needs! Please let us know how we can continue to help!"
Jaime Ranft
September 29, 2025
5
out of
5
rating by Jaime Ranft
"Rosie and her staff are always very friendly and able to help right away with anything we need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lola
September 26, 2025
5
out of
5
rating by Lola
"Hope is an incredible Customer Service Representative at Rosie Garcia State Farm! Every interaction I’ve had with her has been nothing short of outstanding. She is knowledgeable, professional, and truly goes above and beyond to make sure every detail is taken care of. What really stands out is her kindness. She takes the time to listen, explain options clearly, and always makes you feel valued as a customer. It’s easy to see that Hope has a very bright future in this industry. With her strong knowledge of insurance, her genuine helpfulness, and her natural leadership qualities, she would make an amazing agent one day. I have no doubt she will go far at State Farm, and any team would be lucky to have her leading a building of her own. If you get the chance to work with Hope, you’ll see exactly why she’s such an asset to both her clients and State Farm as a whole!"
We responded:
"Thank you so much, Lola! You are correct that we are very lucky to work with Hope every day! She really does a great job of listening to your needs and taking her time to help you understand any changes or topics you should be aware of. We are grateful for the time you took to shout out Hope and our State Farm office in New Braunfels! Please let us know if you need anything at all!"